As a new business, Layby Services Australia chose SAP Business All-In-One to provide a solid platform for growth and a low-cost operating model.
The business challenges
Launched in August 2008, Layby Services Australia, which specialises in strategic business solutions for the layby, gift card, Christmas hamper and travel categories, bought a business called Hamper King, and was required to migrate out of the previous company’s legacy platform as a condition of the deal. Layby Services CFO Toby Poulson says the company was seeking a completely integrated solution that would enable a low-cost operating model and the ability to market through its customer base.
Layby Services Australia was also looking for a completely automated payments system. Poulson says part of the company’s unique value proposition for its customers was that it could offer layby any time to customers – so ultimately the customer could choose the start and end date for the layby, and how much they wished to pay. They therefore required some customisation around the bill planning process.
Click here to read the full article in the October 2010 edition of Inside SAP.
