SAP SuccessFactors integration aims to put people at the centre of work while driving technological innovation to help organisations embark on their HR transformation journeys.
More and more companies across Australia and New Zealand are looking to deliver more value to their businesses by focusing on data-driven employee experience. The likes of Coles Group and Bingo Industries leverage solutions from SAP SuccessFactors to help simplify and integrate their core HR processes.
Just recently, the ANZ SAP SuccessFactors User Group, which brings together customers across a wide range of industries, surpassed the 500-member mark. The group fosters customer collaboration and establishes a collective customer voice that the SAP Human Experience Management (HXM) Customer Engagement Team can champion within SAP.
Adding to the list of companies that have successfully implemented the SAP SuccessFactors HXM Suite is Kmart Group. Offering customers a variety of apparel and general merchandise products, Kmart Group is a part of the Wesfarmers Group. It operates more than 500 stores across ANZ and employs over 50,000 team members.
The decision by Wesfarmers to spin off a supermarket business that controlled the majority of Kmart Group’s HR systems provided the company with the opportunity to assess what technology they needed, according to Tristram Gray, Chief People and Capability Officer at Kmart Australia Limited.
Expounding on why they chose SAP SuccessFactors, Gray noted that the HR solutions they implement needed to have the ability to integrate with other systems within the business.
“For example, we were already running SAP Finance. We also wanted a partner that understood the challenges that we had and would be able to grow and evolve with us, and to provide thought leadership,” he explained.
Mapping Kmart Group’s HR Strategy with SAP SuccessFactors Integration
Since the implementation in March 2019, Kmart Group is now live with the entire SAP SuccessFactors HXM Suite. By utilising solutions within the portfolio, the company was able to achieve the following:
- Access to digital goal sheets and digital performance reviews in the system
- Allocation of goals across multi-levels of employees with one touch of a button
- Reduction of manual processes since going live with talent management solutions
- Data visibility on the actual number of performance reviews being completed
Gray stated that the results allow the department to be far more targeted in the way it supports the business. He emphasised:
“This is incredibly important because it gives me the ability to direct my resources to the people and areas that need it rather than resorting to blanket emails or universal communications.”
Sharing more about his perspective on the future of work, Gray noted that the use of APIs and system interface aspects to multiple systems will also become more crucial. He believes technology plays a key role in the new hybrid world of working and that organisations should adopt this while also prioritising the human experience at work.
The Future of Work with SAP
Similarly, Angela Colantuono, Vice President and Head at SAP SuccessFactors ANZ, also talked about SAP’s road map for its HR solutions. In a session during SAPPHIRE NOW 2021, she highlighted:
“I think businesses are adopting new ways of working. And if you look at what organisations are providing with their new flexible policies like SAP’s Pledge to Flex, it’s been very important for organisations to be able to manage this total workforce.”
SAP’s Pledge to Flex aims to provide employees with the tools they need to be productive, creative and motivated while also ensuring that the company operates ethically and meets its objectives.
“Whether they are casuals, contingent workers, salaried workforce, being able to optimise and view that organisation in its totality has been really important on one platform, and enable them to make sure that they can cater for any kind of business change or compliance that’s needed across their industry,” Colantuono stressed.
