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Cirque du Soleil Adopts RISE with SAP S/4HANA Cloud Private Edition

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Cirque du Soleil has embraced RISE with SAP S/4HANA Cloud Private Edition to modernize its operations and sustain its global creative leadership.

Cirque du Soleil has long been recognized for its groundbreaking performances, blending acrobatics, storytelling, and visual artistry. However, ensuring seamless operations behind the scenes requires a robust technological foundation. To enhance efficiency and sustain its international productions, Cirque du Soleil has opted for RISE with SAP S/4HANA Cloud Private Edition to modernize its core business processes.

The collaboration between SAP and Cirque du Soleil is not new. SAP has previously supported the entertainment company’s operational advancements, providing technology to streamline logistics and enhance decision-making. By adopting SAP’s latest cloud-based ERP solution, Cirque du Soleil intends to reinforce its digital infrastructure while maintaining its focus on artistic excellence.

According to Jan Gilg, president and chief product officer of Cloud ERP at SAP, the partnership is aimed at transforming Cirque du Soleil’s global operations, optimizing decision-making processes, and allowing the organization to dedicate more resources to creativity and audience engagement. Gilg said this digital transformation will help Cirque du Soleil modernize its business framework while sustaining its ability to deliver captivating performances worldwide.

Accelerating Transformation with RISE with SAP S/4HANA Cloud

Cirque du Soleil sought to address technological challenges by replacing outdated custom-built applications that managed costume inventory and forecasting. These legacy systems, while functional, posed risks due to their complexity and maintenance demands. The company required an integrated, cloud-based solution to consolidate live data, provide actionable insights, and reduce operational costs.

By transitioning to SAP S/4HANA Cloud Private Edition, Cirque du Soleil intends to achieve:

  • Enhanced Decision-Making: The ERP solution centralizes critical business data, allowing for real-time analysis of ticket sales, supply chain efficiency, and workforce allocation.
  • Streamlined Operations: Managing costumes, props, and other essential resources across multiple global locations is now more efficient with SAP’s integrated procurement and logistics tools.
  • Sustainability Goals: Cloud-based operations reduce energy consumption and physical infrastructure, aligning with Cirque du Soleil’s sustainability initiatives.

Gilg stated that the adoption of RISE with SAP S/4HANA Cloud Private Edition marks a fundamental shift in Cirque du Soleil’s approach to enterprise resource planning, ensuring long-term agility and resilience in an evolving industry.

Enabling Creativity with Advanced Technology

Cirque du Soleil’s transformation is not solely about operational efficiency—it is also about empowering creativity. The integration of SAP S/4HANA Cloud Private Edition allows the organization to optimize its production planning, budgeting, and performance logistics through data-driven insights.

With advanced analytics, Cirque du Soleil can now run scenario simulations for tour planning, adjust show budgets dynamically, and maximize venue utilization. This capability enhances the company’s ability to deliver immersive performances while maintaining financial and logistical stability.

According to Gilg, the implementation of SAP’s ERP solutions enables Cirque du Soleil to focus more on innovation, ensuring that technological advancements support rather than constrain artistic expression. He added that leveraging cloud technology allows the company to make more informed business decisions, ultimately enhancing audience experiences.

The Future of SAP and Cirque du Soleil’s Partnership

The collaboration between SAP and Cirque du Soleil is expected to evolve further. As SAP continues to develop AI-driven solutions, Cirque du Soleil may explore additional technologies to refine customer engagement strategies, improve production efficiency, and expand its digital capabilities.

Gilg indicated that SAP remains committed to supporting Cirque du Soleil’s digital evolution, ensuring that its technology-driven transformation aligns with the organization’s creative vision. By combining artistry with cutting-edge enterprise solutions, Cirque du Soleil aims to sustain its position as a leader in live entertainment while embracing the benefits of modern cloud-based infrastructure.

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