SAP and cloud solutions company UXC Oxygen has appointed Craig Stevenson as business manager for its burgeoning customer engagement practice.
UXC Oxygen recently acquired key regional hybris partner contiigo, and back in October 2013, digital agency White Labelled, giving the company strong capability across the customer experience management solution space.
Stevenson was previously APAC vice president of sales at global IT software and services provider Birlasoft, and head of sales at management consulting company Amnis Group.
With UXC Oxygen, Stevenson will be responsible for customers implementing SAP’s new Customer Engagement and Commerce (CEC) suite of solutions.
“This includes SAP hybris, SAP Cloud for Customer and SAP CRM implementations – all of which are aimed at helping organisations develop responsive, omni-channel commerce platforms, so they can achieve a 360-degree view of their customers,” says Stevenson. “We have unique scale and proficiency in the key CEC technologies which enable us to deliver results for customers no matter where they are on the customer acquisition and retention journey.”
Paul Wilson, managing director, White Labelled, said the CEC practice seeks to leverage contiigo’s strengths in manufacturing, insurance, travel and government sectors, as well as White Labelled’s expertise in retail.
