Atturra, a prominent Australian advisory and IT solutions provider listed on the ASX, has successfully transformed its human resources operations with SAP SuccessFactors implementation.
The announcement of Atturra’s SAP SuccessFactors implementation was made at SAP NOW ANZ, SAP’s flagship customer event in Australia and New Zealand. This event serves as a platform for showcasing innovative solutions and sharing success stories from various industries across the region. It also highlights how businesses are leveraging SAP technologies to address operational challenges and drive growth. The implementation by Atturra is one such example, demonstrating the tangible benefits of adopting advanced HR solutions to support business expansion and employee engagement.
The successful implementation of SAP SuccessFactors has not only optimized Atturra’s HR operations but also positioned the company for future growth. According to David Dekker, Atturra’s Chief Operating Officer, the decision to integrate SAP SuccessFactors was driven by the company’s commitment to leveraging advanced technology to enhance its internal processes and deliver a superior experience to its employees. The streamlined onboarding process, coupled with the introduction of additional functionalities in the Performance & Goals, Learning, and Recruiting modules, has significantly boosted employee engagement and supported the company’s objectives for innovation and growth.
SAP SuccessFactors Implementation: Overcoming HR Challenges
Faced with the limitations of basic HR systems and the inefficiencies of manually tracked data, Atturra recognized the need for a robust solution to manage its growing team effectively. As the company expanded, the administrative burden associated with HR processes became a significant bottleneck. This also led to delays in performance reviews, compromised data quality, and hindered the development of structured training programs.
To tackle these challenges, Atturra collaborated with Discovery Consulting, initiating the SAP SuccessFactors implementation in October 2022. The phased rollout, completed by October 2023, included essential HR services such as Employee Central, Onboarding, Learning, Performance & Goals, and Recruiting. This approach further allowed the company to gradually build a change management framework, ensuring a smooth cultural transition and better insights into its workforce before rolling out targeted performance and learning objectives.
Moreover, the results have been substantial. With an automated onboarding process in place, Atturra has empowered employees with self-service tools and improved access to learning resources. This has also led to a 78% increase in the accuracy of HR data, a 49% reduction in the time managers spend on HR-related administrative tasks, and a 15% decrease in staff turnover.
Alistair Elliott, Managing Partner at Discovery Consulting Group, highlighted the importance of strong project governance and leadership support in successfully driving the SAP SuccessFactors implementation. The willingness to adopt new systems and embrace organizational change has been instrumental in realizing the full benefits of the implementation for both the organization and its employees.
Deploying SAP Solutions to Transform HR
Atturra’s SAP SuccessFactors implementation involved several key solutions, each playing a crucial role in transforming the company’s HR operations:
- Employee Central: Streamlined employee data management, enhancing accuracy and accessibility.
- Onboarding: Automated the onboarding process, allowing new hires to integrate quickly and effectively.
- Learning: Improved access to training resources, fostering continuous development.
- Performance & Goals: Established a structured framework for performance reviews and goal setting.
- Recruiting: Enhanced the recruitment process, enabling better alignment of talent with business needs.
These solutions have collectively enabled Atturra to foster a culture of continuous improvement, drive employee engagement, and support its strategic goals for sustainable growth.
Angela Colantuono, SAP Australia and New Zealand’s President and Managing Director, emphasized the immediate positive impact of the implementation on Atturra’s employee management and retention. The refined HR systems and improved onboarding experience have been pivotal in supporting the company’s growth trajectory.
As Atturra continues to evolve, it remains committed to refining its performance and development processes through SAP SuccessFactors. The company aims to further enhance workflows and automation, particularly in supporting remote work teams, and leverage the platform’s analytics tools to proactively manage retention risks and foster a more engaged workforce.
