Collections Management Solutions
International freight forwarding company Whale Logistics Australia is based in Sydney and provides supply chain services for importers and exporters worldwide. The company is proud to take a leadership position in being a 21st century freight forwarder by providing its customers with digital solutions for their needs.
This case study describes Whale Logistics journey to deploying Collections Management automation solution, achieving numerous key benefits, including:
- Overdue ratio reduced by 35%
- DSO and CEI improved by 30%
- Customer issues resolved within 24 hours
- Over 90% accuracy in collections forecast
About Esker
Esker is a worldwide leader in AI-driven process automation software, helping financial and customer service departments digitally transform their procure-to-pay (P2P) and order-to-cash (O2C) cycles. Used by more than 6,000 companies worldwide, Esker’s solutions incorporate technologies like artificial intelligence (AI) to drive increased productivity, enhanced visibility, reduced fraud risk, and improved collaboration with customers, suppliers and internally.
Esker operates in North America, Latin America, Europe, Australia & New Zealand, and Asia Pacific with global headquarters in Lyon, France, and U.S headquarters in Madison, Wisconsin.
For more information on Esker and its solutions, visit http://www.esker.com.au. Follow Esker on Twitter twitter.com/EskerANZ and join the conversation on the Esker blog at http://blog.esker.com.au/
This page is sponsored by Esker
