Recognising companies and people that have excelled in transforming their business and finding innovative ways to achieve great value from Esker’s Order-to-Cash and Procure-to-Pay solutions, the Esker Impact Awards highlight customers and users who have achieved outstanding digital transformation in their business with automation.
The Esker Impact Awards is an annual event that recognises companies and people in Australia and New Zealand who have delivered amazing results with Esker solutions in transforming their businesses and found innovative ways to achieve great value from Esker’s order-to-cash (O2C) and procure-to-pay (P2P) solutions. The three categories for these Awards are Best Results, Biggest Champion, and Advocate of the Year and the following winners have stood out by attaining significant impacts with automating and optimising a variety of accounts receivable (AR) processes for their businesses.
The Best Results Award celebrating a company’s demonstrated ROI and efficiency, went to Fletcher Building, which implemented Esker’s Cash Application solution for its four business units Winstone Aggregates, Fletcher Steel, Firth Industries and Laminex Australia. Employing over 14,500 people in New Zealand, Australia and the South Pacific, Fletcher Building operates through six divisions: Building Products, Distribution, Concrete, Residential and Development, Construction and Australia. Running such a huge enterprise requires unified processes and platforms that are easy to use and bring visibility to all O2C transactions. By implementing Esker’s Cash Application solution, the processing of remittance advices and the allocation of payments to the correct open invoices in the ERP system has become a breeze.
Saziya Shah from the AR team at Winstone Aggregates, stated that “the solution has provided us with very accurate and automated receipting and has also been a huge time-saver for us, especially during lock-in times, so we are very happy”. Mozima Mohammed from the Fletcher Steel Credit Team stated that Esker’s solution has “changed their lives in Team Cash Allocation by providing a “simple tool to provide automation for a previously manual process”. The team no longer needs to get up at 5am at month’s end to process the large number of payments that usually come in on that day by the 11am cut-off time. This change significantly improved the employees’ well-being, contributing further to Esker’s commitment to positive-sum growth.
David Baker from Freo Group received the Biggest Champion Award for going above and beyond in leveraging Esker’s Collections Management solution. The Perth-based crane service and logistics solutions provider operates Australia-wide with a fleet of 450 cranes and over 1,300 employees. Esker’s solution enabled the AR team, which works closely with the branches on the collections process, to transition from manual processes using the ERP and Excel to managing the 8,900 customers efficiently and giving the staff some time back in their day. The facilitated communications not just with customers, but also between staff in the 23 Freo branches across the country, particularly stood out. After a fast and simple rollout of Esker’s solution, staff are now able to assign tasks and reminders to each other as well as benefit from automated payment reminders and credit limit alerts. “Esker’s solution has been an absolute game changer for our business,” said Mr. Baker. “Being able to interact with our customers on a daily basis has helped us to build stronger relationships with them.”
Whale Logistics’ Elaine Huang was presented with Esker’s Advocate of the Year Award, by providing outstanding feedback – and praise – for Esker’s Collections Management solution. The international freight forwarding company based in Sydney provides supply chain services for exporters worldwide. Determined to take a leadership position in the digitalisation of the logistics industry, Mrs. Huang, Financial Controller at Whale Logistics, guided the implementation of Esker’s Collections Management solution as well as the customer portal. “We wanted to provide an end-to-end stress-free solution to all our customers and a user-friendly customer portal was definitely part of that plan,” said Mrs. Huang. “Esker ticks all the boxes here. Not only does it work, but it is also always evolving with new features.” Providing visibility into AR as well as creating a contented and more efficient team with its user-friendly solution interface, Esker accompanies businesses on their path to automating processes and workflows and establishing an agile organisation that is ready for the challenges of the 21st century.
The Esker Impact Awards showcase not only the benefits a business can obtain from implementing Esker AI-based automation solutions, but also Esker’s commitment to positive-sum growth. More than just cutting costs, positive-sum growth is about long-term value creation and relationship building. These achievements are not attainable without a healthy business ecosystem, and each of Esker’s Impact Awards winners has displayed their commitment to this mission.
This article is sponsored by Esker
