Implementing SAP solutions has been pivotal in transforming NTT DATA Business Solutions A/S, aligning its HR and finance operations on a single, cohesive cloud platform.
NTT DATA Business Solutions, a key player in the global IT services sector, has long been at the forefront of helping companies grow and innovate through SAP solutions. As a subsidiary of the NTT DATA Group and a trusted SAP global strategic partner, the organization has consistently demonstrated its expertise, as evidenced by the recent SAP MEE Award for Partner Excellence 2024. This award, coupled with accolades for customer success management and intelligent enterprise value realization, highlights the company’s profound impact on the market.
Central to NTT DATA Business Solutions’ success is its strong workplace culture, which prioritizes the development of its 15,000 employees’ skills and capabilities. The decision to migrate to the cloud by implementing SAP SuccessFactors Employee Central and SAP S/4HANA Cloud Public Edition was driven by the need to empower employees to create maximum value for clients. Marianne Mia Jensen, Senior Director and Head of Operations for the North and Eastern Europe Region at NTT DATA Business Solutions, emphasized the importance of having skilled and available personnel, highlighting that the organization’s employees are its most valuable asset.
Modernizing for the Future with SAP Integration
NTT DATA Business Solutions has a rich history dating back to 1989 when it was founded as S&P Consult, becoming one of the first SAP partners. Over the years, the company expanded rapidly, amassing various legacy technologies that eventually led to information silos and hindered business processes, particularly in staffing client projects.
Recognizing the need for modernization, NTT DATA Business Solutions embarked on a digital transformation journey with SAP as its technology partner. The organization launched SAP SuccessFactors Employee Central in October 2019, just before the COVID-19 pandemic. This strategic move enabled the company to navigate the crisis effectively, as it had already laid a strong digital foundation. The subsequent implementation of SAP S/4HANA Cloud Public Edition in the Nordic countries in April 2023 further strengthened its operational capabilities.
Jensen noted that SAP’s suite of solutions, including SAP S/4HANA Cloud Public Edition, SAP SuccessFactors HCM, SAP Business Technology Platform (BTP), and SAP Concur, forms the foundation for aligning the right talent with the right opportunities. By analyzing market trends and mapping skills gaps, NTT DATA Business Solutions ensures that its consultants’ professional and personal development aligns with future needs.
Key Benefits of Implementing SAP Solutions
- Data-Driven Decision Making: The integration of SAP solutions enables NTT DATA Business Solutions to adopt a data-driven approach to staffing client projects. By utilizing its resource management app built on SAP BTP, the company can also assess consultants’ availability and match their skills to project requirements.
- Seamless Financial Operations: Financial processes are seamlessly integrated through SAP S/4HANA Cloud Public Edition. The synchronization of data across HR and finance functions further ensures accurate, real-time information, reducing manual entry and redundant processes.
- Enhanced Reporting Capabilities: The use of SAP Business Warehouse and SAP Analytics Cloud allows NTT DATA Business Solutions to generate detailed reports on workforce trends, costs, and profitability, supporting better strategic planning and resource allocation.
The implementation of SAP SuccessFactors Employee Central and SAP S/4HANA Cloud Public Edition has also enabled NTT DATA Business Solutions to build a robust common data model. This model facilitates seamless connectivity between HR and finance functions, providing accurate and up-to-date employee data across the organization. The elimination of data silos has allowed HR and finance teams to work with consistent, accurate data, enhancing decision-making processes and ensuring compliance with regulatory requirements.
The real-time availability of employee data from SAP SuccessFactors in SAP S/4HANA Cloud Public Edition, coupled with the seamless flow of master data, such as cost center information, has streamlined operations and improved business agility. This holistic approach to data management has empowered NTT DATA Business Solutions to better serve its clients and drive future innovation.
