Transport officials in Singapore, Brisbane and Stockholm are using smart systems to reduce congestion and pollution as well as providing a better customer experience, more choice and better information. IBM worked with Queensland Motorways Ltd (QML) for three years to implement the Central Systems for the Free Flow Tolling project.
The business challenge
Heavy traffic on Brisbane’s motorways was creating congestion, lengthening journey times for motorists and reducing travel reliability for local businesses. Toll plazas added to the problem, creating a choke point for motorists slowing to pay tolls and also with vehicles required to merge near the toll booths. The Queensland Government, in conjunction with QML, which is entrusted with the task of managing and operating the Gateway Bridge, Gateway Extension and Logan motorways on behalf of the Queensland Government, decided to embark on a major upgrade project to enable traffic to flow more freely.
Click here to read the full article in the October 2010 edition of Inside SAP.
