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New SAP Concur Travel and Expense Solutions Streamline Spend Management

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SAP Concur travel and expense solutions refundrebel, Amazon Business Integration for Concur Expense, and Concur Event Management by Groupize address the evolving spend management needs of companies during these uncertain times.

COVID-19 has put a screeching halt to business travel, resulting in a significant decline in corporate spending on hotel rooms, airfares, meals, or other expenses related to entertaining customers. Many organisations have updated their expense policies to ensure that these kinds of changes in business requirements and work environment are covered.

During these times of unprecedented challenges, SAP Concur continues to deliver its commitment to reinventing travel, expense, and invoice management with tools that simplify everyday processes and create better experiences. Last year, the company released ‘ExcluServ Concur Connector for Xero’, available on both Xero’s app marketplace and the SAP Concur App Center, to help deliver a unified accounting system for small businesses in Australia and New Zealand, which are profoundly affected by the pandemic.

New SAP Concur Travel and Expense Solutions

As organisations prepare for the next normal, there is an increasing demand for integrated solutions to manage risk, spend, compliance, and employee experience. SAP Concur has recently released several travel and expense solutions to help companies achieve better visibility, governance, and compliance on spend management.

refundrebel for Business

According to European regulation, passengers are entitled to compensation if a train arrives at its destination with a delay of 60 minutes or more. In a survey conducted by startup refundrebel, only about 6{8bf2b29f36318f0ac46ab1cc03d7035abce669a1cea16c9ed62389a818fa22fd} of travelers claim compensation after a train delay and only less than 5{8bf2b29f36318f0ac46ab1cc03d7035abce669a1cea16c9ed62389a818fa22fd} of travelers report a delay to their central travel management. As a result, more than 89{8bf2b29f36318f0ac46ab1cc03d7035abce669a1cea16c9ed62389a818fa22fd} of a company’s entitled payouts “lie idle on rail-tracks” until they expire after 365 days due to European regulations.

refundrebel has identified the need for a compensation solution that would enable business travellers or companies to file a claim for train delays, easier and faster. Now integrated with SAP Concur Travel, refundrebel offers customers an automated solution that can cover filing a claim, corresponding with the rail provider, and reimbursing payment in the event of train delays and cancellations. It is a specialised add-on service for SAP Concur Travel customers that works in addition to a customer’s travel management company, online booking engine, or travel agency without extra costs.

Here are some of the benefits of using refundrebel:

  • No internal action or time expenditure required
  • Receive more refunds compared with a manual compensation process
  • Indirect travel costs can be minimized by the automatic end-to-end process in comparison to the Deutsche Bahn online, paper, or collective form
  • GDPR compliance
  • Flexible payout models available e.g., to your company cost centers, to your travelers, or a split
  • CSR measures such as donations for charities or CO2-focused organizations can be integrated
  • Every payout includes a report showing a breakdown of each claim for your accounting
  • No traveller intervention necessary, giving them more time to focus on core tasks instead
  • No need to study European passenger rights to receive the maximum possible payout

refundrebel is available in Africa, Europe, and Middle East regions.

Amazon Business Integration for Concur Expense

Offered for free for U.S.-based Amazon Business spend via the SAP Concur App Center, Amazon Business Integration for Concur Expense streamlines expense report creation from Amazon Business purchases and increases the accuracy of data captured on purchases. The Amazon Business integration provides a seamless experience for users to quickly access receipts in SAP Concur Expense.

“The creation of an expense report is not a key performance indicator for most companies. Rather, the goal is to enable employees to spend the company’s money wisely, and to settle those employee purchases as efficiently as possible,” said A.G. Lambert, chief product strategy officer, SAP Concur Solution Area. 

Amazon Business is a global procurement solution that is helping more than five million businesses of all sizes reshape their spending processes. With Amazon Business and SAP Concur Expense integration, users can now:  

  • Save time, operate more efficiently, and reduce errors by automatically sending e-receipts for Amazon Business purchases to Concur Expense
  • Speed up approvals and processing times for timely reimbursements  
  • Reduce potential fraud and ensure compliance within the company authentication framework via the App Center

Early adopters of the Amazon Business Integration for Concur Expense include The George Washington University and Ball Horticultural Company, a leader in all facets of horticulture. 

Concur Event Management by Groupize

Though many companies have pivoted to digital meetings and events, in the US, some are already exploring opportunities to conduct in-person meetings, which will require a new set of needs. Recognising the need for an integrated solution to manage the risk, spend, compliance, and attendee experience of meetings and events, SAP Concur has partnered with meetings management company Groupize.

The new solution extension Concur Event Management by Groupize delivered through the SAP Concur partner ecosystem centralises all aspects of meeting and event planning and management in a single solution. It combines more comprehensive spend governance related to event travel, better compliance with company policies, and a user-friendly experience for event and meeting organisers.

Concur Event Management offers the following benefits:

  • Supports the entire lifecycle of a meeting or event from planning, suppliers sourcing, registration, travel booking, and attendee management, making complex and cumbersome processes more efficient
  • Self-service and easy to use, empowering occasional meeting organizers as well as professional event planners to gain efficiency by cutting out unnecessary back and forth with third parties
  • Unlimited usage across any number of employees or events
  • Direct integration with Concur Travel ensures employees booking a trip for a meeting or an event comply with travel policy and leverage negotiated supplier rates
  • Drives Duty of Care by keeping employers informed of when and where meetings and events are happening in a single dashboard to keep employees and guests safe in the event of an emergency
  • Reporting and analytics dashboards enable customers to easily track and review cross-event spend, logistics reports, and attendee metrics, resulting in the ability to optimize planning efforts and budget

Concur Event Management by Groupize is now available in SAP Concur App Center.

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