SAP Partners Sinch and Copperleaf have recently achieved a prestigious milestone — their solutions which integrate with SAP S/4HANA have been given the status of SAP Endorsed Apps.
SAP Endorsed Apps are a special collection of applications and tools that have been officially endorsed by SAP. These applications and tools have been thoroughly evaluated and tested to ensure they meet the highest standards of quality, reliability, usability, and performance. Solutions from SAP Partners provide customers with the assurance that the solutions they are using are certified to be fully compatible with their existing SAP systems, giving them peace of mind as they look to expand their business processes across multiple platforms.
As part of its commitment to providing customers with access to the best possible solutions, SAP regularly reviews new applications in order to update its list of Endorsed Apps – providing businesses with an ever-growing selection of approved options for their operational needs. Recently, two solutions have been added to the SAP Endorsed Apps list: Sinch Contact Pro solution and Copperleaf Portfolio – SAP Edition.
The Sinch Contact Pro solution provides support for omnichannel customer service on a large scale, while Copperleaf Portfolio – SAP Edition is an enterprise-level investment portfolio planning solution. Both of these applications offer advanced capabilities that can be leveraged by businesses in order to help them achieve their desired goals. With the addition of these two solutions, the range of options that are available to customers through the SAP Endorsed Apps list has been extended significantly.
Sinch Contact Pro Solution Now on SAP Store
Sinch Contact Pro allows businesses to give their customers first-rate omnichannel support, whether they like to communicate by phone, email, online chat, SMS, or instant messaging services like WhatsApp or Facebook Messenger. The solution from Swedish telecom and cloud-communications services and solutions provider Sinch is compatible with SAP Service Cloud, SAP S/4HANA, and SAP CRM, and it can be integrated with these other SAP products without any further configuration.
With the help of Sinch Contact Pro, companies can take advantage of artificial intelligence (AI) to boost productivity and create deeper connections with their customers. Mirko Benetti, Vice President, Head of Contact Pro Unit at Sinch, said that Sinch Contact Pro, the first and only SAP-endorsed contact center solution on the SAP Store, will enable companies using SAP technology to reach their consumers wherever and whenever it is most convenient for them, all while streamlining the omnichannel customer experience.
“Through our SAP partnership, we’ve expanded our reach and this endorsement is indicative of our enduring relationship,” he added.
Noting that SAP ecosystem innovations play a crucial role in the German tech giant’s delivery of the intelligent enterprise vision for clients, Darryl Gray, Global Vice President, Software Partner Solution Monetization & Success at SAP, expressed his delight at Sinch for achieving SAP Endorsed App status for its Contact Pro solution. He remarked:
“Partners like Sinch are positioned to help us deliver a cloud-first strategy with integrated innovations, proven to provide value while solving key business challenges.”
SAP Endorsed Apps List Adds Copperleaf Portfolio – SAP Edition
Businesses looking to optimize investment portfolio planning and project execution may turn to Copperleaf and SAP for assistance following a partnership agreement inked on February 1, 2023. Copperleaf and SAP have committed to working together to pursue the approved program, certify Copperleaf’s solutions through SAP’s premium product certification process, and build joint go-to-market strategies.
Integration with SAP enterprise resource planning (SAP ERP), SAP Asset Performance Management (SAP APM), SAP Enterprise Portfolio and Project Management (ePPM) software, and SAP S4/HANA makes Copperleaf Portfolio – SAP Edition a powerful tool for planning and managing a company’s investment portfolio. With this unified solution, organizations can take their investment portfolios from the planning stage to the implementation stage, all inside the SAP environment.
According to Copperleaf Chief Executive Officer Paul Sakrzewski, the deeper degree of collaboration between SAP and Copperleaf through the SAP Endorsed Apps program demonstrates SAP’s appreciation for Copperleaf’s cutting-edge technology and the value that the two companies’ solutions together can provide to businesses throughout the world. He further shared:
“It’s been genuinely exciting to see the level of collaboration and mutual commitment between the SAP and Copperleaf teams—from the time we began working together on the PartnerEdge initiative, through to the signing of this Endorsed Application agreement. I truly believe the cooperation between SAP and Copperleaf will provide our mutual clients with best-in-class capabilities to further unlock value in their business and achieve their strategic goals.”
