In the heart of Athens, Greece, the bustling hub of Eurobank not only signifies financial prowess but also echoes its commitment to its workforce. Home to over 6,500 employees, Eurobank’s stance on compliance with Greece’s intricate labor laws is facilitated seamlessly with the SAP SuccessFactors Time Tracking solution.
In 2021, Greece witnessed a seismic shift in its labor regulations with the introduction of law 4808/2021. This legislation mandated real-time monitoring of employee schedules, overtly focusing on work hours, shift management, and overtime. The driving force was to ensure real-time synchronization of time-tracking mechanisms with the ERGANI II IT platform managed by the Ministry of Labor, hence ensuring that companies adhere to regulations such as weekly work hour caps and stipulated rest intervals.
Eurobank’s decision to onboard SAP SuccessFactors Time Tracking was more than just embracing technology. It showcased proactive thinking, especially given the hefty non-compliance penalties that loomed large. Maria Tachataki, Head of People Engagement and Communications at Eurobank, spotlighted the finesse with which the bank harmonized the demands of stringent regulations with a fluid, user-friendly work environment.
“We achieved this using SAP SuccessFactors Time Tracking in conjunction with SAP Business Technology Platform (SAP BTP) in order to create that flexibility and achieve external connectivity,” Tachataki added.
SAP Greece, Cyprus, and Malta Managing Director Andreas Xirocostas elucidated the changing dynamic of business landscapes. He stressed the imperative nature of precision in data in an era where regulatory frameworks are in constant flux.
Utilizing SAP SuccessFactors Time Tracking
Having been aligned with SAP SuccessFactors since 2018, Eurobank has intricately woven this platform into its primary HR functionalities. The subsequent induction of the SAP SuccessFactors Human Experience Management (HXM) Suite epitomizes Eurobank’s drive to accentuate and prioritize its employee experiences. This claim is backed by statistics, most notably, an impressive record of over 775,000 training hours and a comprehensive 13,000 performance assessments. The ability of Eurobank to integrate SAP SuccessFactors cohesively with its other IT frameworks underscores its visionary approach.
SAP SuccessFactors Chief Revenue Officer Maryann Abbajay accentuated Eurobank’s agility. She lauded their ability to harness tools from the SAP suite to weave compliance with a keen eye on an enriching employee experience.
“When faced with new legal requirements, Eurobank reached into the SAP SuccessFactors tool kit and adapted a solution to meet compliance – and it did it while keeping employee experience in focus,” Abbajay said.
Precision in Data: The Cornerstone of Modern Business
For Eurobank, adopting a new time-tracking solution wasn’t solely about compliance. The intertwined objectives included reliability, accuracy, and integration harmony with its existing HR echelons. Accuracy was paramount – not just from a compliance standpoint but also to ensure payroll processing’s flawless execution.
Reflecting on Eurobank’s transformative journey, Tachataki illuminated the broader goals. The bank sought a progressive platform enabling both managers and their teams to navigate, adjust, and manage their schedules transparently and efficiently.
Acknowledging the paradigm shift the introduction of SAP SuccessFactors Time Tracking heralded in January 2023, Eurobank didn’t leave the transition to chance. A meticulously planned change management blueprint was rolled out. This featured comprehensive training modules for employees, ensuring a smoother transition and integration into their daily routines.
In an era where agility is paramount, Eurobank stands out as a beacon of adaptability. By aligning with SAP SuccessFactors Time Tracking, the bank has showcased a blend of tech-driven precision with a profound focus on the human element. It’s a model that’s setting standards, underscoring the relevance of harmonizing regulations with technological interventions in today’s business milieu.
