SAP AG is making it easier for salespeople to communicate on the road by
adding new mobile and social features to its SAP Sales OnDemand
solution.
Made possible by the launch of their new SAP Customer Insight mobile
app, the cloud-based solution allows salespeople and sales managers to
access relevant customer information on the spot.
It utilizes new sales intelligence features that allow salespeople to
“go beyond social selling” by identifying customers’ buying patterns and
creating a “360-degree customer view”.
SAP Sales OnDemand uses a hybrid model that can be tailored to the
specific selling needs of the business and provides support in a mix of
cloud and on-premise environments.
Built-in features include easy access to upcoming activities and
appointments; key customer information, such as pricing, quotes and
orders from back-office systems; real-time news feeds; and key contacts
and deals. Integration with the social software solution from SAP,
SuccessFactors Jam, enables sales teams to collaborate in real time
around sales proposals, engage customers directly for requirements
collection or enable post-sales follow up.
SAP Sales OnDemand is updated on a quarterly basis with new innovations,
features and extensibility capabilities, and with open APIs.
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