The latest smartShift-ASUG research provides valuable insight into how different processes like automated analysis and intelligent remediation can help SAP customers in simplifying and streamlining the process of transitioning from one system to another by optimizing complex custom codes during migration.
The digital age has seen businesses around the world look for ways to streamline their operations and be competitive. SAP customers have found custom code to be an invaluable tool to keep their systems connected, meet regulatory requirements, and report back on performance. However, managing custom code has become a challenge, especially when it comes to migrating or upgrading their systems.
To better understand how enterprises experienced this challenge, smartShift partnered with ASUG (Americas’ SAP Users Group) to conduct research. The study revealed that 67% of SAP systems included process variants implemented as custom code, while 33% had no custom code at all. When organizations wanted to upgrade their ERP systems such as moving to SAP S/4HANA, they faced a real challenge in terms of managing their custom code.
The findings highlighted key challenges such as a barrier to upgrading or migrating (58%), excessive maintenance costs (39%) and difficulty finding the necessary expertise (37%). ASUG Research Director Marissa Gilbert said:
“Our research with smartShift reveals the challenges SAP customers face when it comes to managing custom code, especially as they evolve to new SAP environments. There are clear benefits to using automation and our research points them out.”
In order to address these issues, automation solutions like those provided by smartShift offer an efficient solution that reduces manual work and accelerates digital transformation. Automation helps improve efficiency (73%), reduce low-tier work (64%), ensure system quality (44%), and increase speed (44%). It also has the added benefit of allowing scalability as well as providing cost savings and risk mitigation in addition to modernizing existing assets.
How SAP Customers Use Custom Code for Digital Transformation
Migrating or upgrading SAP systems is no easy task; however, using automated solutions can help companies achieve success without sacrificing business continuity. With AI-powered solutions such as those offered by smartShift’s patented technology, organizations can guarantee outcomes without disruption while reducing manual labor and transforming customer code in weeks instead of months. Automation alleviates the burden of managing custom code and accelerates digital transformation, allowing businesses to take advantage of emerging technologies such as artificial intelligence, predictive analytics, and the Internet of Things (IoT).
According to smartShift Chief Executive Officer Derek Oats, most businesses would prefer a tried-and-true method for handling custom code that ensures desired results without jeopardizing operational continuity. He added:
“Regardless of how big the custom code base is or how complex we guarantee the business outcome. Our patented AI-powered automated solution and software driven approach enables us to remediate and transform custom code in weeks rather than months. We’ve done this in more than 3,000 SAP systems. It simply works and our customers and partners tell us that there is no other solution like it in the market!”
The study conducted by smartShift in partnership with ASUG reaffirmed that automation is key to addressing the issues associated with custom code. It reminded enterprises that automated solutions can provide safety, cost savings, speed, and scalability while reducing manual labor and accelerating digital transformation. With a reliable partner like smartShift, customers can easily tackle even the toughest migration challenges.
In conclusion, it is evident that automation plays a critical role in helping companies manage their custom code when migrating or upgrading their systems. Automation offers efficiency gains as well as providing cost savings, risk mitigation, and scalability. It also accelerates digital transformation, allowing businesses to take advantage of emerging technologies such as artificial intelligence, predictive analytics, and IoT.
Automated solutions are the answer for organizations facing custom code challenges, providing them with reliable partners that can help tackle even the toughest migration challenges. With the help of technologies such as those offered by smartShift, enterprises can successfully upgrade their ERP systems and achieve success without sacrificing business continuity.



