What makes an SAP implementation successful?

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It’s not all about the technical factors, according to analyst firm IDC’s latest study.

In IDC MarketScape: Worldwide SAP Implementation Services Ecosystem Market 2016 Vendor Assessment, buyers reported there were two primary characteristics required of vendors for an SAP implementation services project to be successful at a worldwide level: “provide functional insights and competence” and “provide industry insights and competence”.

The study profiles 13 vendors providing SAP implementation services on a worldwide basis. The evaluation is based on parameters expected to be most conducive to success in providing SAP implementation services in both the short-term and the long term, including the perception of buyers of both the key characteristics and the capabilities of providers.

Of the vendors assessed, IDC named Accenture, Deloitte, EY, IBM, PwC and TCS as leaders for 2016.

“The SAP implementation services ecosystem market has evolved in three critical areas since our last evaluation in 2014: namely, the development of the S/4HANA platform, Simple Finance and Simple Logistics, and a renewed focus on business networks for procurement and sourcing with Ariba, travel and expense with Concur, and contingent labour and services with Fieldglass,” said Ali Zaidi, research manager, IT consulting and systems integration services, IDC.

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