“SAP Business Journeys” has recently been added to the SAP product portfolio — featuring options, timelines, and outcomes that are predefined — to help standardise customers’ business transformation as they transition to the cloud.
As part of its strategy to place greater emphasis on customer adoption and consumption, SAP revealed that it has restructured its services and support portfolio last month. The reinvented portfolio is intended to assist clients throughout their SAP transformation journey, whether in the cloud, on-premises, or in a hybrid configuration. It comes on the back of the unveiling of the Cloud Success Services organisation earlier this year.
According to Claudio Muruzabal, President of Cloud Success Services at SAP, the German tech giant’s services and support professionals draw on more than 50 years of combined experience to collaborate with customers and their partners to help them achieve goals more quickly and to offer ongoing innovation. Committed to helping customers implement the right solutions across the business lifecycle, he further said:
“No matter where they are starting, how big they are or how fast they need to move, we offer a portfolio to fit what our customers need to unlock the value of their SAP solutions.”
Meanwhile, Kurt Bauer, Global Senior Vice President, Premium Engagements, Cloud Success Services, at SAP, believes that many of the current problems clients are facing span numerous business segments, processes, and technological landscapes, making their resolution extremely difficult. SAP Business Journeys, which complement the reimagined cloud services and support portfolio, aim to efficiently address different areas of customers’ cross-business issues including those concerning business growth, sustainability, and innovation.
SAP Business Journeys Added to the SAP Portfolio of Products and Services
Each journey in the new SAP product portfolio defines the steps that an enterprise must follow in order to realise meaningful value from its SAP software investment by attaining particular goals through the use of the product. As part of SAP Business Journeys, the German tech giant collaborates with a team of professionals, including a journey lead from the company, to facilitate execution between SAP and its clients by utilising a proven methodology and accelerators. The SAP department is in charge of orchestrating the entire process, from planning to execution to reporting and analysis.
SAP intends to expand the number of SAP Business Journeys available in the coming year but has so far developed four specific SAP Business Journeys:
- Discovery business journey for RISE with SAP – This option gives quick responses to common inquiries about SAP cloud solutions, such as SAP S/4HANA, in a business-to-business environment. Having this information easily accessible allows organisations to confirm the business case and begin the migration project as soon as it is available.
- Hyperscaler transition business journey for RISE with SAP – This offering aims to assist customers in making the move to a hyperscaler infrastructure in a timely and confident manner. This involved the coverage of different stages where a system landscape is transferred to a hyperscaler or cloud environment that runs the Business Transformation as a Service (BTaaS) product RISE with SAP.
- Optimisation business journey for RISE with SAP – With this service, enterprises may gain visibility and transparency into a system’s business processes as well as the custom code footprint. This will allow customers to prepare modern back-to-standard situations while maximising the benefits of cloud migration.
- Business journey for SAP Sustainability Control Tower – SAP’s comprehensive enterprise-wide sustainability performance management is at the heart of this product, which helps companies achieve their sustainable business objectives. It supports the setting of goals, the monitoring of progress, and the extraction of actionable insights from reliable sustainability data.
Sharing more about the SAP Business Journeys portfolio, Bauer from SAP Cloud Success Services organisation stated:
“We created the journeys with the clear goal of offering a simple way to tackle complexity and to deliver outcomes critical to the strategy of our customers.”
