Deloitte in Australia has been a formidable partner of both the private sector and the federal government, helping organisations advance their digitalisations strategies leveraging the global systems integrator’s wide-ranging capabilities and expertise across industries.
As a leading SAP global services partner, Deloitte has supported many clients worldwide to achieve their transformation objectives harnessing the consulting firm’s decades of experience and extensive skills around SAP technologies and solutions. The SAP Pinnacle Awardee ensures SAP implementations are anchored on process improvement, technology innovation, and people enablement to drive results according to business strategies.
In Australia, Deloitte’s deepening alliance with SAP is reflected in the multi-year, $220 million contract for Western Australia Health’s human resource system overhaul slated to go live in 2025 and, most recently, in the launch of an AppHaus centre in Sydney to support the innovative business transformation of enterprises in the country as well as in the Asia Pacific region.
Continuing on its commitment to delivering cutting-edge, industry-specific solutions to SAP customers in the country, Deloitte Australia has now become a partner in the SAP Apphaus Network, establishing the new Sydney-headquartered AppHaus Deloitte. The latest SAP-centred innovation hub was created less than a year after the launch of Deloitte’s AI Institute in Melbourne focussed on driving AI research and applied innovation in both private and public sectors.
Deloitte in Australia Driving Innovation
Sharing about the latest co-innovation partnership with SAP, Deloitte Australia Technology & Innovation Leader, Steve Hallam, stated:
“We are thrilled to be joining the SAP AppHaus Network, and excited about the opportunity to bring the business innovation and creativity of Deloitte together with the power of the SAP ecosystem to solve our clients’ most complex problems.”
Deloitte joins the growing global network of SAP AppHaus spanning 20 locations worldwide including 15 partner locations across regions and five SAP AppHaus centres in Heidelberg, New York, Berlin, Palo Alto, and Seoul. A community of creative space owners run by SAP and partners, the SAP AppHaus Network champions collaboration to help organisations transform data into business value by employing a human-centred approach to innovation leveraging SAP Business Technology Platform (SAP BTP). SAP BTP is dubbed as the foundation of the Intelligent Enterprise enabling integration, extension, and data-to-value capabilities across all SAP and third-party application and data assets.
Nicola Dorling, a Deloitte Australia Consulting partner, detailed that they have been collaborating with clients to develop new products and services to help them thrive in today’s disrupted, fast-changing world. She highlighted that it is critical for companies to embrace technology innovation to attract and retain customers under the Industry 4.0 environment.
Explaining Deloitte’s unique position to drive innovation in the SAP ecosystem through the Deloitte AppHaus, she said:
“Our ability to offer and deliver SAP-driven services via AppHaus Deloitte will see us help our clients to explore innovation opportunities that are tied to their strategic business goals and help create lasting business value. Our AppHaus will be shaped around ensuring our clients are building the right solutions to solve their customer or business problems before they build them via a discovery lab-based experience.”
AppHaus Deloitte intends to deliver wide-ranging client experience– from ideation, co-design, and technical solution workshops, to stakeholder validation sessions and tree jack testing. Dorling added that the AppHaus in Sydney will help customers find the best solutions for their needs by designing customer-focussed use cases and prototypes, defining the architectural components as well as testing and scaling the solution followed by a company-wide deployment.
“We will offer clients the collective experience and thinking of a multi-disciplinary team from Deloitte’s SAP practice, Deloitte Digital, and SAP and, where needed, we will be to tap into additional capabilities from across the broader Deloitte Australia, Asia Pacific, and global networks for specific industry, technology or domain expertise,” she highlighted.
“We have long seen the benefits of putting people at the heart of innovation and creativity and the extraordinary outcomes that can be achieved when tackling these ideas collaboratively with partners and customers,” commented Damien Bueno, President and Managing Director, SAP Australia and New Zealand. “Deloitte’s global industry expertise, its knowledge of SAP solutions, and its focus on the customer make it an ideal new addition to the SAP AppHaus Network. By working together, we will be able to help more Australian organisations innovate and grow in a way that really makes sense to their people and their customers and adds value to their business.”
Keytree, a Deloitte company, has also established an AppHaus, SPACE 51, in London, UK, in January 2020.
SAP AppHaus’ Culture of Innovation
The German tech giant’s co-innovation concept began in 2010 when the company had to renovate offices worldwide to create a space for co-locating software development teams tasked to explore new consumer “apps”. Aptly named SAP AppHaus, several locations around the world have transformed into customer-facing co-innovation spaces wherein customers, end-users, and SAP teams can discover innovation opportunities and design scalable solutions.
SAP AppHaus’ human-centered approach is anchored on five key enablers of innovation: People, Process, Place, Leadership, and Technology. The approach merges Design Thinking that is focussed on the end-user with Architecture Thinking to develop scalable solutions that are experientially desirable, technologically feasible, and economically viable. SAP AppHaus and its network partners leverage SAP products and technologies, most especially SAP BTP, in all of their engagement offerings to support a future-oriented enterprise.
Against the COVID-19 backdrop, SAP AppHaus also operated virtually in 2020 and highlighted its Innovation Culture Toolkit. The toolkit typically applied in physical contexts has integrated downloadable tools and templates, including SAP AppHaus best practices and SAP’s Human-Centered Approach to Innovation anchored on SAP BTP to help organisations kickstart their innovation roadmap.
