Over 300,000 HR and business executive members of SHRM in 165 countries will soon experience the capabilities of Qualtrics XM Platform™, the leading Experience Management software.
The world’s leading Human Resources association Society for Human Resource Management (SHRM) has signed a deal with Qualtrics to leverage Qualtrics XM Platform as the standard Experience Management platform for both the association’s employees and global members. The strategic partnership will extend Qualtrics’ services to SHRM’s members to enable them to scale employee experience programs across their entire organisation.
Commenting about the new partnership, Nick Schacht, SHRM-SCP, SHRM’s Chief Global Development Office, said:
“The global pandemic only accelerated the importance of employee engagement programs that can keep pace with the changing landscape of the workforce today. To drive real impact, companies need to clearly listen to their employees and implement programs that drive actionable improvement.
“At SHRM we are proud to partner with Qualtrics to help our members elevate employee engagement and deliver better experience for their employees,” he highlighted.
This latest strategic development came after SHRM successfully implemented its own employee engagement program leveraging Qualtrics XM Platform.
Innovating with Qualtrics XM Platform
The pandemic has further elevated the significant role of HR in the organisation– from ensuring the health and safety of employees as they abruptly transition to remote working to mitigating business risks. As HR continues to evolve, SHRM’s move to expand access to Qualtrics XM Platform empowers its global members to make data-driven decisions based on the changing needs of their employees; create a culture that embraces innovation; and foster connections within their workforce.
The association’s clients will soon have access to an enhanced SHRM Employee Experience solution powered by Qualtrics XM Platform and Workforce Science Associates’ market-leading content and consulting methodology. The engagement solution features interactive dashboards that would help users create action plans and enhance the overall employee experience. A partner of Qualtrics, WSA has successfully grown some of the largest workforce engagement businesses in its 40 years of operation.
Julia Anas, Chief People Officer at Qualtrics, emphasised that today’s organisations focus on creating differentiated employee experiences. Explaining about the collaboration with SHRM, she said:
“Our partnership with SHRM enables their members to deploy experience management across their workforce and extend those capabilities to its members everywhere. Together we can provide HR professionals around the world an opportunity to improve the way they deliver for their employees.”
Turning Insights Into Action
SHRM joins over 13,500 organisations around the world, including 85{8bf2b29f36318f0ac46ab1cc03d7035abce669a1cea16c9ed62389a818fa22fd} of the Fortune 100, that trust Qualtrics to power their experience transformations. In May, Qualtrics customers completed nearly 450 million automated actions on the Qualtrics XM/OS platform between January and April 2021, representing a 640 percent year-over-year increase. Currently, there are over 4 billion unique customer and employee IDs in the Qualtrics XM Directory (XMD) and Qualtrics’ iQ advanced analytics suite is now processing over 36 million text records every month. The XM company aims to complete a record 1.5 billion actions in 2021.
“The value of experience management is turning insights into action,” said Brad Anderson, President of Products and Services, Qualtrics. “The Qualtrics XM/OS is operating at an incredible scale, as more Qualtrics customers use the platform not just to deeply understand their customers and employees but also take action to deliver incredible experiences across their entire organization.”
