WorkForce Software’s forecasting and scheduling optimisation solution will be resold by SAP under and expanded global reseller agreement, announced by the two companies at SuccessConnect in Las Vegas.
The new solution will be sold as SAP Workforce Forecasting and Scheduling by WorkForce Software.
The agreement extends an earlier arrangement between WorkForce and SAP, announced last year.
“There’s tremendous excitement in continuing to expand our agreement with SAP,” said WorkForce Software CEO Mike Morini. “This next-generation technology makes it easy for employers to tee up their best performers to drive revenue during the hours most critical to their business.”
WorkForce’s solution allows customers to pull data from multiple sources, including traffic analytics and point of sale systems, to forecast demand-based scheduling needs. With an overlay of employee scheduling preferences, employers can create “employee-friendly” schedules, particularly when employing a high concentration of workers on hourly wages. Mobile self-service options also allow employees to indicate their availability, work across multiple stores and access schedules weeks in advance.
“Employers are looking for new ways to empower their workforce,” Morini said. “This forecasting and scheduling optimization solution allows employees to have a say in their own schedules. They can indicate availability, swap shifts and take on additional hours when they want to earn more. With that flexibility, employees are happier and more engaged. By optimising scheduling to meet critical business needs and take employee preferences into account, the solution empowers employers to retain top talent and maximise the return on their investment.”
“Employee satisfaction is a top issue for HR across all industries, no less so for employers with a high concentration of hourly workers,” said SAP SuccessFactors President Mike Ettling. “With variable demand in the mix, forecasting plays an even larger role in both managing costs and ensuring all employees are all in. Adding this solution as part of our HCM suite brings integrated core data to customers to help simplify forecasting and improve scheduling, which is critical for industries like retail and hospitality.”
