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WorkForce Software Integrates with SAP SuccessFactors HCM

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In today’s rapidly evolving business landscape, organizations are increasingly recognizing the importance of catering to the needs of their deskless employees. SAP SuccessFactors HCM, a leading human capital management solution, has taken a significant step forward in addressing this challenge by partnering with WorkForce Software. The recently launched SAP Deskless Worker Experience add-on by WorkForce Software is set to revolutionize the way large global organizations engage with and support their frontline teams.

The deskless workforce, comprising remote, shift-based, and frontline workers, often faces unique challenges when it comes to communication and collaboration. Jeff Moses, CEO at WorkForce Software, emphasizes the importance of providing a solution that effectively connects these employees, regardless of their location or work schedule. The SAP Deskless Worker Experience add-on is designed to bridge this gap, enabling seamless communication and collaboration across the organization.

By leveraging real-time data and integrating communication capabilities into the flow of work, the add-on ensures that deskless employees have access to the information and resources they need to perform their duties effectively. The solution offers a range of features, including broadcast messaging, chat functionality, and direct communication channels, all accessible through a user-friendly mobile interface.

Enhancing Employee Experience and Productivity

One of the key objectives of the SAP Deskless Worker Experience add-on is to enhance the overall employee experience for deskless workers. WorkForce Software understands that engaged and informed employees are more productive and committed to their roles. The add-on provides advanced productivity tools and dynamic links to training resources, empowering employees to develop their skills and stay up-to-date with the latest industry trends.

Moreover, the solution enables organizations to gather valuable feedback from their deskless workforce through integrated employee feedback surveys. This feedback loop allows businesses to quickly identify areas for improvement and take personalized actions to address employee concerns. By automating the collection of employee sentiment, the add-on reduces the time from feedback to action, fostering a more responsive and agile work environment.

Seamless Integration with SAP SuccessFactors HCM

The SAP Deskless Worker Experience add-on is designed to seamlessly integrate with SAP SuccessFactors HCM, providing organizations with a comprehensive solution for managing their deskless workforce. The add-on complements WorkForce Software’s existing SAP Solution Extensions, which are already in use by over 300 global organizations. These extensions include SAP Time and Attendance Management, SAP Workforce Forecasting and Scheduling, and SAP Absence and Leave Management.

The pre-built integrations with SAP SuccessFactors HCM ensure a smooth implementation process and enable businesses to leverage their existing human capital management infrastructure. This integration allows organizations to centralize their workforce management efforts, streamlining processes and improving overall efficiency.

Driving Business Performance and Agility

The benefits of the SAP Deskless Worker Experience add-on extend beyond employee engagement and productivity. By digitizing employee interactions and optimizing information flow, the solution helps organizations drive business performance and agility. Real-time communication and collaboration capabilities enable deskless employees to quickly respond to changing circumstances and make informed decisions.

Furthermore, the add-on’s ability to gather and analyze employee feedback in real-time provides valuable insights into operational challenges and opportunities for improvement. This data-driven approach allows organizations to make strategic decisions and adapt to the evolving needs of their deskless workforce.

The launch of the SAP Deskless Worker Experience add-on by WorkForce Software marks a significant milestone in the quest to support and empower deskless employees. By leveraging the power of SAP SuccessFactors HCM and WorkForce Software’s expertise in workforce management, organizations can now provide their frontline teams with the tools and resources they need to thrive in today’s fast-paced business environment.

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