New Zealand hospitality group, Kāpura, has gone live with SAP S/4HANA Cloud after a rapid 28-day implementation – the fastest implementation of SAP S/4HANA Cloud globally.
Kāpura is one of the fastest growing hospitality companies in New Zealand, employing over 800 people across 35 different venues in New Zealand. With SAP and Deloitte, it implemented SAP S/4HANA Cloud to improve operational efficiency and employee productivity, by gaining a consolidated view of its different entities and turning real-time data insights into actions. The implementation is part of the Group’s growth strategy, as it aims to become a $500 million market leader in the next five years.
Kāpura needed a solution that set the foundations for its growth strategy and allowed it to future proof its business. SAP S/4HANA Cloud was selected, as its accelerated implementation timeframe decreased disruption to the business, and as a SaaS offering, it allows Kāpura to focus on growing its business, not run systems.
Cormac Denton, CFO of Kāpura said:
“We have bold growth ambitions, so we need a robust IT architecture, which can run as fast as we do. We chose SAP for its seamless integration with our existing operational systems, as well as providing us a platform for future innovation, as we look at technologies such as artificial intelligence and machine learning to deliver unique experiences for our customers and insights to our employees.”
“By investing now in our people and processes, we will make life easier for our employees and ensure we can scale with minimal disruption. SAP S/4HANA Cloud has enabled our team to streamline and improve transparency of data, while continuing to focus on the rapid growth of the business and delivering delightful experiences for our customers.”
The new system will reduce operational processes, provide employees with real-time data on business performance and improve efficiency with administrative tasks. This foundation can be used for further innovation, including personalised customer experiences using big data, machine learning and artificial intelligence. The platform also paves the way for future integration with SAP C/4HANA, SAP Concur andSAP SuccessFactors.
Darren Wood, Partner, Deloitte New Zealand, said:
“We are extremely proud of the joint success achieved during this rapid implementation of SAP S/4HANA Cloud… At the outset we collectively set an audacious goal, and then worked cohesively in partnership to ensure a successful outcome.”
Phil Cameron, Managing Director of SAP New Zealand added:
“New Zealand’s hospitality industry achieved record sales in 2018 and is set for continued growth. In this era of change, it’s critical for small to medium sized businesses to get their digital framework right, so that their business has the flexible and agile foundations to seize the opportunity for growth.”
“By achieving an implementation timeframe of just 28 days, Kāpura has been able to transform its operations with minimal disruption. SAP S/4HANA Cloud will help Kāpura create a thriving hospitality scene in Wellington, across New Zealand and beyond by supporting local communities and striving for excellence in hospitality.”
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